Terms & Conditions.

1. Booking & Payment

• A non-refundable deposit (equal to the cost of two guests) is required to reserve your event.

• Final payment is due 72 hours before the event unless otherwise stated in writing.

• Submitting payment confirms your event and agreement to these terms.

• We accept Apple Pay, Cash App, Zelle, and invoice payments.

2. Event Details

• Final event details—including date, time, location, guest count, and theme—must be confirmed at least 7 days before the event.

• We provide all painting materials: canvases (pre-sketched or blank), easels, paints, brushes, aprons, table covers, and water cups.

• You are responsible for providing tables, chairs, and adequate lighting for all guests.

• Optional stool rental is available (up to 10 stools) for an additional fee.

• Events typically run 1.5 to 2 hours, depending on the party size and pace.

• Standard canvas size is 11×14 inches; 16×20 inch canvases are used for The Blank Canvas Experience.

3. Guest Count & Overage Policy

• Pricing is based on your confirmed guest count.

• If more guests attend than originally booked:

  • Additional per-person fees apply (based on your selected experience).

  • We only guarantee materials for the number confirmed unless you request a guest buffer add-on.

• For residential or community-sponsored events where the property pays:

  • A guest buffer add-on may be requested in advance for a flat fee.

  • Unplanned guests may be permitted only if approved and paid for before participating.

4. Rescheduling & Cancellations

• Cancel 7 or more days in advance for a full refund of any amount paid beyond the deposit.

• Cancel within 3 days, and your deposit becomes a credit valid for 60 days.

• No-shows or failure to pay the remaining balance by the deadline will result in cancellation and loss of the deposit.

• You may reschedule once at no cost with at least 5 days' notice. Additional rescheduling requests may be subject to a fee.

5. Outdoor Events

• Outdoor events are welcome, but you must provide a suitable backup plan in case of bad weather (such as covered or indoor space).

• If we are unable to safely set up, the event may be postponed at our discretion.

6. Photos & Media

• We may take photos and videos during your event to use for promotional purposes (website, social media, etc.).

• If you or your guests do not want to be photographed, please let us know in writing before the event.

7. Liability

• The Social Palette is not responsible for any damage to property or personal belongings.

• Guests participate at their own risk. We are not liable for injuries, spills, or allergic reactions related to paint or materials.

8. Add-Ons & Additional Fees

The following optional services or charges may apply:

• Deposit
  A non-refundable deposit equal to the cost of two guests is required to confirm your event.

• Overage Fee
  If more guests attend than originally confirmed, a per-person fee will apply based on your selected experience ($25–$40 per guest).

• Guest Buffer Add-On
  You may request extra kits in advance to account for potential additional guests. For example, 3 extra kits = $75.

• Reschedule Fee
  One reschedule is complimentary with 5 days’ notice. Additional changes may require a $25 rescheduling fee.

• Travel Fee
  A flat fee of $25 applies for locations more than 15 miles from Central Orlando.

• Stool Rental
  Optional stool rental is available for $5 per stool, up to 10 stools total.

• Custom Add-Ons
  Additional time, custom artwork, or other special requests may be available for an additional fee based on scope and availability.

All add-ons must be requested and finalized before your final invoice is paid.

9. Questions or Special Requests?

We’re here to help. Email Us with any questions or visit our FAQ page.